mediloop
How it works

From confusing bill to case closed in days, not months.

Here's exactly what happens when you send Agent Loop a bill — every step, every check, every safeguard.

1
Day 0 · ~2 min for you

You upload the case file

Snap a photo or drag in a PDF of your itemized bill, EOB, or both. mediloop's intake form pulls in your insurance details and a quick description of the visit.

What we accept:
  • Itemized hospital bills (CMS-1500, UB-04)
  • Insurance EOBs and denial letters
  • Provider statements and collections notices
2
Hours 0–24 · Agent Loop reviews

AI extracts and audits every line

Agent Loop OCRs your documents, identifies every CPT, ICD, and HCPCS code, then runs each one against our database of fair prices, billing rules, and your specific insurance policy.

What gets checked automatically:
  • Duplicate charges and double-billed services
  • Upcoded procedures (level 5 vs. level 3)
  • Out-of-network surprise charges (No Surprises Act)
  • Charges above 3rd-party fair-price benchmarks
3
Day 1–2 · Strategy

Your case specialist takes over

A registered nurse or certified billing coder reviews Agent Loop's findings, builds your negotiation strategy, and contacts you with the first draft of the dispute.

You'll get a clear summary: what we found, what we'll dispute, and the realistic range of savings — before we contact the provider on your behalf.
4
Day 3–14 · Negotiation

We negotiate directly with the provider

Your specialist contacts the hospital's billing department, presents the dispute, and works toward a corrected statement. Most cases close in 1–2 rounds.

We update you at every milestone — you never wonder where the case stands.
5
Day 14+ · Case closed

You see the corrected bill — and your savings

Once the provider issues a corrected statement, we send you a clean breakdown: the original total, the new total, what changed and why. You only pay if your bill went down.

If we couldn't reduce your bill: 100% money-back guarantee. No fee, no fine print, no hassle.
What gets audited

Eight checks Agent Loop runs on every line.

Trained on 134,000+ negotiated bills and the full CMS code library.

01

CPT/ICD code accuracy

Verify every procedure and diagnosis code matches the documented care.

02

Duplicate detection

Cross-reference every line item against the rest of the bill and prior bills.

03

Fair-price benchmarks

Compare each charge to FAIR Health and CMS benchmarks for your zip code.

04

Insurance policy match

Re-check every charge against your specific plan's coverage and limits.

05

No Surprises Act compliance

Flag out-of-network billing that violates federal protections.

06

Bundling rules

Catch unbundled charges that should be billed as a single procedure.

07

Modifier verification

Check that procedure modifiers are valid and used correctly.

08

Documentation match

Verify charges are supported by the medical record and visit notes.

— Security & privacy —

Your records, locked tight.

Healthcare data deserves more than a checkbox. Here's how we handle yours.

HIPAA compliant

Business Associate Agreement available on request.

256-bit AES encryption

In transit and at rest. Same standard as major banks.

Access controlled

Role-based access with multi-factor authentication. Every action audit-logged.

Built for healthcare

Independently audited security controls.

HIPAA256-BIT AESMFA

Ready to put Agent Loop on the case?

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